Contact Us

We will answer any questions you may have about our online sales, rights or partnership service right here.


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No. 12309, 23 / F, Unit 1, Building 1, Lemon House, No. 1, Jia Zi, Laodong South Road, Lianhu District, Xi 'an City, Shaanxi Province.,China

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Q: Which brands and models do you offer?

A: We specialize in industrial automation instruments such as pressure transmitters and flow meters from brands like Rosemount, Yokogawa, and Micro Motion. Additionally, we can help source other related products globally based on your specific requirements.

Q: Which countries do you ship to?

A: We offer global shipping, covering Southeast Asia, the Middle East, Europe, South America, North America, and many other regions. Specific logistics solutions can be customized based on customer requirements.

Q: What payment methods do you accept?

A: We accept various payment methods, including bank transfers, credit card payments, and PayPal. Our sales team will provide you with detailed payment instructions and assist you with any payment-related queries.

Q: What is the typical lead time for product delivery?

A: The lead time for product delivery varies depending on the product type, quantity, and shipping method. Our sales team will provide you with an estimated delivery time frame based on your specific requirements.

Q: Do you provide technical support and after-sales service?

A: Yes, we offer comprehensive technical support and after-sales service to ensure the optimal performance and satisfaction of our customers. Our team of experts is available to assist you with product installation, operation, troubleshooting, and maintenance.

Q: How can I place an order for your products?

A: You can easily place an order by contacting our sales team via email or phone. We will guide you through the process and provide assistance with product selection, pricing, and shipping arrangements.

Q: Can I get a product sample before placing a bulk order?

A: Yes, we offer product samples for evaluation purposes. Please contact our sales team to request a sample. Sample availability, pricing, and shipping costs will be provided upon request.

Q: What is your return and exchange policy?

A: If the product is damaged during shipping or has quality issues that prevent normal use, we support returns and exchanges. All requests must be submitted within 7 days of receiving the goods, along with relevant evidence (photos or videos).

Q: We can't find the model we need. Can you help with procurement?

A: Of course! If you cannot find a specific device in the market or your supplier is unable to provide it, we can leverage our global supply chain to quickly locate the right product for you and offer a competitive price.

To start your quick quote, please fill out the below form and an JCSCMRO representative will contact you within an hour.

CONTACT US FOR ANY QUESTIONS